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How To: Void Current Day/Batch Transactions/Payments

With the release of our new ticket that allows partial refunds, users may notice there is no longer an option to VOID a payment for the same day it was taken.

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To accomplish this a user needs to go to the "Order Information" page. The user will scroll down to "Edit Trips" and select Payments.

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Find the payment from today and select the icon for "Change Amount". The user will need to then enter 0 or 0.00 and select "OK".

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You will get a "Please wait, changing payment amount status". Just wait and the page will refresh on it's own.

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Once refreshed scroll back down to "Edit Trips" and Payments and now the user will see a grey box for that payment and a status message of "Payment Voided".

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